Shipping: We will ship in-stock items within 3 days of your purchase. Once your order is shipped, you will receive an email notification with a tracking number. Depending on the value of the product being shipped, a signature may be required to receive the product. A tracking number will be provided by email. Please note that USPS tracking is limited and may not show the progress of the shipment until delivered. Even if nothing is updated in the system, the package is usually on its way to you.
Insurance: Insurance is not included.
Return Policy: There are no refunds or exchanges on products. Returns will be accepted at our discretion on case by case situation. Majority of items sold on Flmerchant.com are used and will have expected wear to item. In the event we do accept a return a store credit will be issued for the cost of the product only. Customer is responsible for shipping cost to return the item.